WebUp
Ulica Josipa Reihl-Kira 73 B, 31000 Osijek, Croatia
OIB: 23180334555
Email: info@digrainventory.com
Last updated: May 2026.
1. General information
WebUp (hereinafter: “we”, “us”, “our”) operates the website digrainventory.com and the DigRa Inventory application. This Privacy Policy describes how we collect, use and protect your personal data in accordance with Regulation (EU) 2016/679 (GDPR) and applicable data protection legislation.
2. What data we collect
Data you provide to us:
- First and last name
- Email address
- Company name and tax ID
- Payment information (processed via a secure payment provider)
- Data you enter into the application (product catalogue, inventory results)
Data we collect automatically:
- IP address
- Device and browser type
- Pages you visit
- Time and duration of visits
3. How we use your data
We use your data to:
- Provide the DigRa Inventory service
- Manage your user account
- Send service-related notifications
- Provide technical support
- Improve the application
- Fulfil legal obligations
4. Legal basis for processing
We process your data on the basis of:
- Contract — to perform the service you have ordered
- Legitimate interest — to improve the service and system security
- Legal obligation — to fulfil legal requirements
- Consent — for sending marketing messages (can be withdrawn at any time)
5. Where your data is stored
Your data is stored on Google Firebase infrastructure located within the European Economic Area (EEA). Google Firebase uses industry-standard encryption and data security.
6. How long we retain your data
- User account data — while you use the service + 12 months after account closure
- Payment data — 7 years in accordance with tax regulations
- Log files — 90 days
7. Your rights
Under GDPR you have the right to:
- Access — request access to your data
- Rectification — correct inaccurate data
- Erasure — request deletion of data (“right to be forgotten”)
- Objection — object to data processing
- Portability — receive your data in a machine-readable format
- Withdrawal of consent — at any time without consequences
To exercise your rights, contact us at: info@digrainventory.com
8. Cookies
Our website uses cookies for:
- Website functionality (necessary cookies)
- Visit analytics (Google Analytics)
- Improving user experience
You can manage cookies in your browser settings.
9. Sharing data with third parties
We do not sell or share your data with third parties for commercial purposes. We may share data with:
- Google Firebase — data storage
- Payment provider — payment processing
- Competent authorities — exclusively on the basis of legal obligation
10. Data security
We apply technical and organisational data protection measures including encryption, access control and regular security checks.
11. Changes to the privacy policy
We reserve the right to amend this Privacy Policy. We will notify you of significant changes by email or via a notification within the application.
12. Contact and complaints
WebUp
Ulica Josipa Reihl-Kira 73 B, 31000 Osijek
Email: info@digrainventory.com
If you believe your rights have not been respected, you may lodge a complaint with the Croatian Personal Data Protection Agency (AZOP):
Web: www.azop.hr
Email: azop@azop.hr
